Maintenance/CRM Support

Part Time (25 hours per week)

At Armstrong Real Estate, we believe that the best property experiences come from the right support behind the scenes—and that’s where you come in. We’re on the hunt for a friendly, detail-oriented team player to join us as a Maintenance/CRM Support.

In this hybrid role, you’ll be the go-to person for coordinating property maintenance and providing vital admin support to keep our Rental Department running like clockwork. From liaising with renters and trades to helping streamline internal systems, you’ll play a key part in delivering great outcomes for our clients and our team.

What you’ll be doing:

Maintenance Coordination

• Respond to and action all reported maintenance issues
• Liaise with tenants, trades, property managers and rental providers
• Organise quotes, schedule works, and ensure timely completion
• Build strong relationships with trusted trades and suppliers
• Track and report on maintenance progress
• Ensure compliance and ongoing maintenance requirements are up to date
• Invoice processing and basic maintenance administration

CRM & Office Support

• Respond to renter and rental provider enquiries via phone and email
• Maintain accurate CRM records and assist with database updates
• Manage office keys and logging system for sales and rental properties
• Greet clients at reception and help create a welcoming atmosphere
• Coordinate incoming mail and assist with general admin tasks

What we’re looking for:

• A current Agents Representative Certificate
• Excellent communication and people skills
• A natural problem-solver with strong organisational abilities
• Experience in real estate, property maintenance or customer service preferred
• A positive, team-first attitude and strong attention to detail
• Confidence using technology and systems (CRM or property software experience a plus)
• Understanding of the Residential Tenancies Act (desirable)

Why you’ll love working with us:

We believe a great workplace is built on more than just the work—it’s about feeling supported, valued, and part of a team. Here’s what we offer:

• Employee Wellbeing First – Access to our Employee Assistance Program, supporting your mental health and overall wellbeing.
• Bonus Incentives & Referral Rewards – Be recognised for excellent results and for referring to the team.
• Team Culture That Connects – Enjoy regular social events and team activities throughout the year.
• Daily Perks – Help yourself to fresh fruit, healthy snacks, and coffee from our barista-worthy machine to keep you fuelled each day.
• Cutting-Edge Technology: Leverage the latest tools to streamline your work and enhance service delivery.
• Growth & Development – Ongoing training and career development opportunities to help you thrive.

If you think this role suits you, please apply by including a copy of your resume and cover letter outlining your relevant experience and why you’d be a great fit for our team.

For further enquiries, please reach out to Hannah at 03 5244 5675 or via email at careers@geelongpropertyhub.com.au.

Armstrong Real Estate is an equal-opportunity employer. We embrace diversity and strive to create an inclusive and welcoming workplace.